Airlines under pressure to & # 39; ridiculous & unjust & # 39; cost of up to £ 160 for changing the name on cards
- Civil Aviation Authority calls on air carriers to make booking conditions & # 39; transparent & # 39; to make
- It says that carriers & # 39; important amounts & # 39; upload to correct simple errors
- Which one? found that Ryanair costs up to £ 160 to change the name on a ticket
Airlines have come under pressure to & # 39; ridiculous & unjust & # 39; cost of up to £ 160 for changing the name on plane tickets.
The Civil Aviation Authority says some carriers have a & # 39; significant amount of money & # 39; upload to correct simple mistakes that were made during the booking process.
What's more, there is concern that these fees will be declared in booking terms and conditions that are not transparent.
Which one? calls on air carriers to cut costs for changing the name on airline tickets
Recent analysis by consumer champion Which? has shown a wide range of cargoes made by various aviation companies for name changes.
Ryanair passengers have up to 48 hours of booking to correct any errors in spelling of names for free.
After that, the fare is £ 115 per passenger, per flight, rising to £ 160 per passenger, per flight, if changes need to be made at & # 39; airport.
The CAA calls on all air carriers to comply with their booking conditions and & # 39; conditions & # 39; more transparent
THE COST TO MAKE A NAME ON A TICKET
A simple change is allowed free of charge up to 24 hours after booking. If a change is made to a ticket, the airline will collect any additional taxes or fees that have not been incurred since the original reservation was made. Transferring a card to another name is not allowed.
The correction of a small spelling error can be changed for free. It is also free if a passenger changes their name officially or legally, for example after marriage. Transferring a card to another name is not allowed.
It is free to change a spelling error on a ticket within 48 hours of booking. After that, it costs £ 115 per name per flight and up to £ 160 per name per flight to make the change at & # 39; s airport.
The correction of a spelling error as a simple change is free of charge. A more complicated correction is £ 20 per passenger per flight if done online or £ 25 per passenger if done by phone up to 60 days for travel. Everything after that costs £ 52 per passenger per flight.
The correction of a spelling error of up to three letters is free. To change the name of a ticket costs £ 35 per person per flight plus any differences in fare since the booking was made.
Correcting the name on a ticket costs £ 10, but a transfer to another name is not allowed.
At British Airways, a simple change is allowed free of charge up to 24 hours after booking. If a change is made to a ticket, the airline will collect any additional taxes or fees that have not been incurred since the original reservation was made. Transferring a card to another name is not allowed.
For Virgin Atlantic passengers, a minor adjustment is due to a spelling error if a passenger has legally changed their name, the change is free, but a transfer to another name is not allowed.
Meanwhile on easyJet, the correction of a spelling error as a simple change is free.
A more complicated correction is £ 20 per passenger if done online than £ 25 per passenger if done via phone up to 60 days for travel. Everything after that costs £ 52 per passenger per flight.
The Telegraph spoke at an Airlines UK conference, reporting to Richard Moriarty, Chief Executive Officer of & # 39; e CAA, saying: & # 39; Some terms and conditions may feel unfair to some passengers – paying a significant amount of money to correct a simple typo made during the booking process, for example.
& # 39; Passengers would be able to make informed choices based on transparent and honest conditions … You will not be surprised to hear that we want to see greater openness and transparency, although some airlines pay credit for their policies and approaches. & # 39;
Mr Moriarty's comments come as the CAA prepares to publish a report that is expected to criticize airline companies that clearly do not spell the actual cost of travel.
Meanwhile, Rory Boland, travel editor at Who ?, told MailOnline Travel: & # 39; Sound and unjustified costs that don't tip the scales in favor of & # 39; e airline companies about their paying customers are widespread and often firmly rooted in overly complicated conditions.
& # 39; Wizz Air has 15 requests to wade in when booking a return flight and the Ryanair reimbursement page lists nearly 50 individual "optional charges".
& # 39; Anyone who has booked a flight will know that the process is a test of endurance and concentration these days, so it's no wonder some of us make a mistake.
& # 39; Not allowing bookings to change, change or cancel bookings for free, even if it is just a small mistake, is unjust and should be scrapped. & # 39;